Account security
September 09, 2025
Savvy investing isn’t just about building wealth—it’s about recognizing financial dangers, such as scams and fraud. This knowledge can help prevent you and your loved ones from falling prey to bad actors. U.S. consumers reported more than $12.5 billion in fraud losses in 2024, up 25% from 2023.1 Anyone can become a target, especially those going through times of emotional stress, and scammers are getting smarter about exploiting those opportunities. That’s why talking openly, staying informed, and watching for red flags can make a meaningful difference, not just in protecting your own assets, but in protecting the assets of those closest to you.
It is important to understand that bad actors often target older adults in financial scams, though anyone experiencing emotional upheaval can be vulnerable. Recognizing subtle, sometimes sudden changes in a loved one’s behavior can be the key to realizing that they need help. Stress, grief, or any major life changes can cloud judgment and lead to noticeable shifts in routine, communication, and demeanor.
Scammers frequently instruct victims to keep their interactions confidential. They may warn that sharing details with family, friends, or financial institutions could jeopardize “the process” or cause them to lose money. This secrecy is a major red flag, especially if your loved one becomes unusually guarded or evasive about financial matters.
Victims may also be directed to carry out strange or uncharacteristic financial tasks, such as:
Note: This data is updated on a quarterly basis.
Source: Consumer Sentinel Network Data Book 2024,Federal Trade Commission, 2025; available at ftc.gov/reports/consumer-sentinel-network-data-book-2024.
Other behavioral shifts may be noticeable, such as:
These changes can reflect constant contact from scammers—sometimes even 24/7— leaving little room for normal communication with friends and family.
Approaching a loved one who may be caught in a scam requires sensitivity, patience, and a focus on support. Here are some thoughtful ways to start the dialogue and assemble a plan:
To help maintain financial security, we encourage investors to visit our Security Center for a comprehensive overview of how Vanguard protects your accounts and personal information. Our perspectives and commentary page also offers tips and insights to help identify fraud and prevent crossover scams.
Safeguarding against scams is a shared responsibility. By staying informed, fostering open conversations, and remaining vigilant, investors can play a powerful role in protecting themselves and their loved ones.
1 Source: New FTC Data Show a Big Jump in Reported Losses to Fraud to $12.5 Billion in 2024, Federal Trade Commission, 2025; available at ftc.gov/news-events/news/press-releases/2025/03/new-ftc-data-show-big-jump-reported-losses-fraud-125-billion-2024.
2 Source: Internet Crime Report 2024, Federal Bureau of Investigation, 2025; available at ic3.gov/AnnualReport/Reports/2024_IC3Report.pdf.
Notes:
All investing is subject to risk.